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R&D Systems Guarantee

At R&D Systems we are proud to offer exceptional product quality and are fully committed to satisfying our customers research needs. The majority of R&D Systems products are manufactured at our industry leading facilities, being tested, and validated in house to ensure a high-quality product.

This attention to quality enables us to offer a 100% guarantee on all R&D Systems branded products.

If you do not get the desired result with one of our products, as stated on the products datasheet, please contact our technical support team. We will be pleased to offer you a full refund, credit note, or replacement product if we are unable to resolve the issue to your satisfaction.

Terms and Conditions:

  • The guarantee is only available for R&D Systems branded products purchased directly from Bio-Techne or our distributor network.
  • Products must have been used as stated on the product datasheet, and not be past their expiry date.
  • Customers must contact technical support for assistance
R&D Systems Guarantee Product Performance Pledge