Bio-Techne offers several Instrument service plans, each with its own unique workflow and priority level.
All plans include an annual preventative maintenance which assists in keeping your instrument and your research running smoothly. You can also count on an international team of highly qualified and experienced Field Service Engineers (FSE) and Field Application Scientists (FAS).
They are ready to support your organization with all your technical requirements, from installations, IQ/OQs, re-qualifications, to relocations or assay optimization. And in case something goes wrong, you can have the peace of mind that repairs and troubleshooting will be handled by experts dedicated to get your research back up and running quickly.
Download Instrument Services and Support for USA and Canada
For instrument support outside of Europe and North America, please contact your local representative or support@proteinsimple.com.
